Privacy Policy

Slayble ("Slayble", "we", "us", or "our") is a fashion rental subscription service operated by Slayble Technologies Private Limited, registered in India. Our registered address is available on request. We provide curated wardrobe rentals delivered to subscribers across India.

This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website at slayble.com, our sub-domain applications, or our services (collectively, the "Services"). Please read it carefully.

We collect the following categories of personal data:

• Identity data: Full name, date of birth (optional).
• Contact data: Email address, phone number, delivery address, PIN code.
• Measurement & style data: Body measurements taken during our home measurement service, style preferences, quiz answers, and wardrobe history.
• Transaction data: Subscription plan, payment amounts, security deposit records, billing history.
• Usage data: Pages visited, items browsed, device type, IP address, browser type, and session data collected via cookies and similar technologies.
• Communications: Messages you send us via contact forms, email, or support channels.

We do not intentionally collect sensitive personal data such as financial account credentials, biometric data, health records, or government-issued identification unless explicitly required and separately consented to.

We use your personal data for the following purposes:

• To create and manage your Slayble account and membership.
• To curate and deliver personalised wardrobes based on your size, style preferences, and occasion needs.
• To process subscription payments, security deposits, and issue refunds.
• To schedule home measurement appointments and wardrobe deliveries.
• To send service-related communications such as order confirmations, delivery updates, and renewal reminders.
• To send marketing communications, including new collections and offers — only with your consent and always with an easy opt-out.
• To improve our platform, personalise your experience, and develop new features.
• To comply with our legal obligations under applicable Indian law.
• To detect and prevent fraud, misuse, or abuse of our Services.

Under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and applicable Indian law, we process your personal data on the following legal bases:

• Consent: Where you have freely given, specific, informed, and unambiguous consent — for example, when you sign up for early access or opt in to marketing emails.
• Contract performance: To fulfil our obligations under your subscription agreement, including delivery, billing, and returns.
• Legitimate interests: For fraud prevention, platform security, and improving our services, provided your fundamental rights are not overridden.
• Legal obligation: Where processing is required to comply with applicable Indian laws and regulations.

We do not sell your personal data. We may share it with the following categories of parties:

• Service providers: Third-party vendors who support our operations — including payment processors, logistics partners, cloud infrastructure providers, and analytics tools — under strict data processing agreements.
• Brand partners: Limited data (such as aggregated style preferences) may be shared with fashion brands listed on our platform, in anonymised or aggregated form only, unless you separately consent to identified sharing.
• Legal authorities: Where required by law, court order, or government authority under applicable Indian legislation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to the same privacy protections.

We use cookies and similar technologies (local storage, session tokens) to operate our website, remember your preferences, analyse traffic, and improve our services.

You may disable non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our website.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Account and subscription data is retained for the duration of your membership plus 3 years after closure, to comply with tax and audit requirements.
• Measurement and style data is retained until you request deletion.
• Marketing data is retained until you withdraw consent.
• Transaction records are retained for 7 years as required under the Income Tax Act, 1961.

We implement reasonable technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encryption in transit (TLS), access controls, and regular security assessments.

However, no method of transmission over the internet is completely secure. In the event of a data breach that is likely to harm you, we will notify you and the Data Protection Board of India as required under the DPDP Act, 2023.

Under the DPDP Act, 2023 and applicable Indian law, you have the following rights:

• Access: Request a summary of your personal data we hold and how it is being processed.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Withdraw consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
• Grievance redressal: Lodge a complaint with our Grievance Officer (details below) or with the Data Protection Board of India.
• Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact us at privacy@slayble.com. We will respond within 30 days.

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. In accordance with the DPDP Act, 2023, we implement verifiable parental consent mechanisms before processing data of children where applicable. If you believe a minor has provided us personal data without parental consent, please contact us immediately and we will delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our Services after the effective date constitutes acceptance of the updated policy.

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, we have appointed a Grievance Officer to address complaints regarding the processing of personal data:

This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules framed thereunder. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.